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FAQ's

FAQ'spadFrequently Asked Questions:

  • Can my order arrive within 1 or 2 days?
  • How much are shipping costs?
  • What is your return policy?
  • Where can I find sizing information?
  • Do back ordered items arrive in time?
  • How can I contact you?
  • What are your business hours?
  • Do you price match?

  • Can my order arrive within 1 or 2 days? Back to Top

      Yes, we can rush ship either 3 Day Select, 2nd Day Air or Next Day Air. As long as we receive your order by 10:45 a.m. Mountain Time, Monday - Friday, excluding holidays, it will be processed that same day. If your order is received after 10:45 a.m. Mountain Time, Monday - Friday, it will be processed by the next business day. To calculate delivery time, please visit the UPS site. Your order will ship from American Fork, Utah, 84003 and will weigh approximately 2 pounds.
  • How much are shipping costs? Back to Top

      Shipping rates are as follows (For International shipping rates, please see our Shipping Rates Page):



      Shipping Method

      Order Amount

      Shipping Cost
      Super Saver Shipping 
      (order will take 3-5 business days to process, and will be sent via Priority Mail)      		 $0 - 20.00 $6.15
      $20.01 - 75.00 $8.25
      $75.01 and up FREE
      UPS Ground or First Class Mail $0 - 20.00 $11.95
      $20.01 and up $14.45
      3 Day Select or Priority Mail $0 - 20.00 $16.00
      $20.01 and up $18.50
      UPS 2nd Day Air $0 - 20.00 $19.00
      $20.01 and up $21.50
      UPS Next Day Air or Express Mail $0 - 20.00 $37.00
      $20.01 and up $39.50
  • What is your return policy? Back to Top
  • Where can I find sizing information? Back to Top
  • Do back ordered items arrive in time? Back to Top
      We do our best to communicate regularly with our production team to give accurate dates for the availability of back ordered items. However, the dates are estimates. Although they tend to be accurate, we cannot guarantee availability by the estimated date. If you would like specific information about a given style, please contact us and we will try to give you a firm availability date.

      Some of our most popular items are frequently on back order. Placing an order for a back ordered item will put you in line to receive the item as soon as it is available. If you will put the date of your event in the comments section of the checkout form, we will place a watch on your order and notify you in the event of a problem in receiving your item on time.
  • How can I contact you? Back to Top
  • What are your business hours? Back to Top
      Our usual business hours are Monday through Friday, 9:00 a.m. until 4:00 p.m. Mountain Time excluding holidays.
  • Do you price match? Back to Top
      We are happy to price match! If you can show us a website that carries the same item at a lower price, we will match their price.


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